Frequently
Asked questions
$200 for each Hence search. The provider pays a percentage of the transaction costs once you agree to work with them. Discounts available for first-time customers.
Yes - we have a structured way of collecting and using referrals from your network. We can use that to seed the initial evaluation list and add it as part of the evaluation criteria.
It depends on your needs and the complexity of the problem but our searches range from 2 to 10 business days.
Hence possesses both the technological and human resources to reliably scan a search space beyond regular online searches and within reasonable time constraints. With the support of Palantir Foundry, we can efficiently collect and analyse data from providers to help you quickly get to a reasonable set of options.
Our data sources vary depending on the type of problem you have. In some specific areas/geographies, we have already developed a database of providers that we can scan through. In other instances, our data collection engine built on Palantir Foundry can efficiently scan the internet to get you a set of options.
We adjust the process for your needs. Some factors that we have used in past searches include: location, past experience with similar issues, qualifications, price, speed of delivery, ESG criteria and more.
This is rare but if you're not satisfied with your option set, then we ask that you provide additional feedback on why the options suggested don't work and we can go back to our list to provide you with an alternate set of options. We do this second step free of charge in order to ensure your satisfaction. If you are still not satisfied, we will provide a refund.
Currently our focus, based on our own expertise, is the US, UK and Africa. We can work on searches outside of these core geographies but we may not be able to guarantee the same level of timeliness as we learn about these new markets.
If you are not sure of exactly what you're looking for, then we still recommend booking a consultation and we can do research on your behalf to get a better sense of what the potential solutions are to your problem.
Sign up Today
